From opening your account to making a withdrawal — get help with anything. Browse our guides or speak directly with the support team.
Browse by category below — you'll find answers to most issues right here.
Open a new account, resolve login issues, reset your password, and complete KYC verification.
How to deposit and withdraw using bKash, Nagad, and Rocket.
Welcome bonus, reload offers, free spins, and wagering requirements.
Common questions about cricket betting, casino games, Live Casino, and slots.
Download the Android & iOS app, fix installation issues, and update the app.
Account security, suspicious activity, and personal data protection.
First-time registration on 100bet can feel a little daunting, but the whole process takes just 3–4 minutes. Follow the steps below.
Click the "Register" button at the top. A form will appear.
Enter an active Bangladeshi mobile number. You'll receive an OTP.
Verify the OTP and create a strong password.
Enter your name and date of birth. Users under 18 are not eligible to register.
Make your first deposit via bKash or Nagad and receive a welcome bonus.
Tip: Make sure you enter your correct name and date of birth during registration — this information is verified when you request a withdrawal.
Depositing at 100bet is straightforward. In most cases, your balance shows up within 2 minutes. Just keep a few things in mind to avoid any hiccups.
| Payment Methods | Minimum | Time | Status |
|---|---|---|---|
| bKash | ৳200 | 1–2 minutes | Active |
| Nagad | ৳200 | 1–3 minutes | Active |
| Rocket | ৳300 | 2–5 minutes | Active |
| Bank Transfer | ৳1,000 | 15–30 minutes | Active |
| Crypto | $10 | 5–15 minutes | Selected Users |
Withdrawing your winnings on 100bet is quick and straightforward. Just follow the steps below.
Log in to 100bet with your mobile number and password.
Go to the "My Wallet" section and click the "Withdraw" option.
Enter the amount you want to withdraw and choose your preferred method (bKash/Nagad).
Confirm with the OTP. Funds typically arrive within 5–15 minutes.
Keep in mind: Your account must be verified before you can withdraw. Upload a photo of your National ID before your first withdrawal — you only need to do this once.
The 100bet Help Center is designed so you can solve most issues on your own, without needing to contact anyone. Answers to the most common questions are all here — just browse the right section.
For more complex issues — such as a deposit not reflecting in your balance, or suspicious activity on your account — Live Chat is your fastest route to a resolution. 100bet's support team speaks Bengali, so there's no language barrier.
On the login page, click the "Forgot Password" link. An OTP will be sent to your registered mobile number. Use it to set a new password. The whole process takes under 2 minutes.
A common mistake people make is reusing the same password over and over — that's a real security risk. On 100bet, use a password that combines uppercase letters, lowercase letters, numbers, and special characters. And never share it with anyone — no 100bet staff member will ever ask for your password.
KYC (Know Your Customer) is an internationally recognized compliance requirement for online platforms. Completing KYC on 100bet keeps your account secure and unlocks higher withdrawal limits. All you need is a clear photo of your NID or passport.
Many people think KYC is a hassle — but in reality, you only do it once and you're done for good. After that, there's nothing to worry about. In fact, verified accounts enjoy faster withdrawals.
The most common question about 100bet bonuses is about wagering requirements. Say you receive a BDT 500 bonus with a 10x wagering requirement — that means you'll need to place a total of BDT 5,000 in bets before you can withdraw the bonus.
It may sound like a lot, but in practice it gets fulfilled naturally through regular play. The key is not to attempt a withdrawal before completing the wagering requirement — doing so will cancel your bonus.
If your internet drops or a game suddenly closes mid-session, you might worry about what happens to your bet. 100bet's system is built for exactly this situation. The game state is saved on our servers right up to the point of disconnection. When you log back in, you'll find the game exactly where you left off.
If the game doesn't resume or you notice a discrepancy in your balance, contact us via live chat right away. Providing the game round ID (found in the corner of the game window) will help our support team investigate quickly.
100bet is more than just a betting platform — we want you to enjoy it sustainably over the long run. That's why the Help Center includes a set of responsible gaming tools.
You can set a daily or weekly deposit limit, take a break from your account for a set period, or temporarily disable it altogether. These options are available in your account settings, or you can reach out to support and they'll handle it for you.
If the guide doesn't resolve your issue, our team is always on hand to help.
The fastest way to get help. Average response time is 3 minutes.
Active 24/7For detailed issues, reach out via email. You'll typically receive a response within 2–4 hours.
support@100bet-baji.comDetailed answers to the most frequently asked questions, all in one place.
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